Exchanges and Returns

Exchanges and Returns 30-day 100% Money Back Guarantee

Shop with the comfort of knowing that your order is backed by a 30-day 100% Money Back Guarantee.
If you are not satisfied with a product sold by the ivyskin.com Store for any reason, you may return it for a full refund (minus the original shipping costs) if returned within 30 days of delivery. There is no re-stocking fee. To exchange a non-defective product, please return it for credit and place an order for a new item. To start your return, simply package the product(s) up and please include a note with your order number. Ship the product(s) to be returned with trackable means once your fill out the form and receive your RMA#. Your credit card will be credited within four business days of receipt.  Cancel My Order You can cancel your order in full before it is dispatched. If your order is being prepared for dispatch when you make your cancellation request, we cannot stop the parcel from being sent out. Please fill out the form. General Inquiries

Email
sales@ivyskin.com
support@ivyskin.com
reseller@ivyskin.com 

Phone
Toll Free (888) 357-8884
International (405) 465-0044

Fax
(267) 960-7088

Office & Warehouse Locations:
San Jose, CA
New York, NY
Exchange                    Return                       
Order ID:
Name:
Email:
Phone:
Order Date:
Product Purchased:
Reason Return or Exchange:
 
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